We are a non-profit, private legal entity. We are subject to the legislation governing the operation of Associations, as well as the specific legislation governing the operation of Consumer Associations (Regulation 2251/94, as modified and currently in force, on “consumer protection”).
ESTABLISHMENT - NAME - REGISTERED OFFICE
A pan-hellenic association is hereby established under the name Ενωση Καταναλωτών "Η Ποιότητα της Ζωής", abbreviated Ε.Κ.ΠΟΙ.ΖΩ. For the use abroad, the name of the association shall be translated as follows: Consumers' Association "The Quality of Life", abbreviated E.K.PI.ZO. The registered office shall be in Athens.
The object of E.K.PI.ZO is to protect consumers and ameliorate the quality of consumers' lives. To this end, E.K.PI.ZO shall more specifically, pursue its activities as regards to consumers':
safeguard of health and safety
full and proper information and education
representation before all decision-making authorities in consumer issues as well as before justice
amelioration of the quality of products (hygiene, content, durability) as well as of services
control of products' cost and prices
control and restriction of advertising
in general, promotion of the general interest of consumers.
To implement its objects the association shall use every legal and particularly:
collaborate with similar organizations, cooperatives, scientific, working, trade, environmental and social associations, local authorities, public institutions and undertakings and, finally, European and international entities.
publish informative leaflets, magazines, books as well as conduct studies, researches, comparative tests, etc.
organize events, conferences, television and radio programs on consumer issues, communications and steps to the competent services and authorities
establish a laboratory for product testing
establish local agencies/departments, committees, etc.
form a legal department under the title "Legal Protection Office" charged with the provision of legal information and advice to consumers, with the promotion and representation of the individual and collective interests of the consumers before justice, courts - of all levels and jurisdiction - administration and, in general, before all concerned authorities or decision making bodies.
MEMBERS - RIGHTS - OBLIGATIONS
I. E.K.PI.ZO shall be made up only of natural persons which may be :
b) Correspondent, and,
Regular membership shall be open to anyone who agrees with the purposes and general principles of E.K.PI.ZO and joins forces for their fulfillment. Candidate regular members submit an application to the Board of Directors and are endorsed by the Board with the majority of its members, within one month following the date of the application. In case of rejection, the applicant may apply to the General Assembly. Regular members participate in the General Assembly. They have the right to express freely their opinions, submit their proposals, vote, elect and be elected, as well as participate in bodies, committees, working groups and practical activities and obligations of the Association.
They are bound to:
avoid any activity which is prejudicial to the object of the Association and not have any professional or other activity infringing the object and general principles of the Association.
pay regularly the annual membership fee. The Board of Directors shall decide upon the amount thereof. Voting rights shall be suspended until the Member has paid his membership fee.
act in conformity with all provisions and general principles of the Articles and with the decisions of the Board of Directors and the General Assembly.
Correspondent members are endorsed by the Board of Directors. Correspondent membership is open to all natural persons, who agree to the objects and principles of the Association, receive the association's magazine and pay the fees upon the amount of which shall decide the Board of Directors. Correspondent Members enjoy all rights of Regular Members but shall not have any voting rights.
Honorary members are endorsed by the Board of Directors on a justified decision. Honorary membership is open to all natural persons who offer significant services to the Association and, in general, to the consumer movement. Honorary Members enjoy all rights of the Regular Members but shall not have any voting rights.
II. End of Membership
The membership of any member shall terminate:
By resignation of the member notifying the Board of Directors in writing. Re-registration may be admitted by application and payment of eventual fees.
Upon expelling by decision of the Board of Directors. Before such decision, the Board shall address to the member a written recommendation. Such decision may be related to:
a member whose activity is contrary to the object of the Association or infringes the decisions of the Association's bodies, or
infringes the Articles, or
behaves in prejudice to the principle of human dignity
The Association shall be governed by: a) the General Assembly and b) a Board of Directors.
The General Assembly shall have ultimate authority and decide on every matter which the law or these Articles have not entrusted to the competence of other bodies. The decisions of the General Assembly are binding for all Members, present and absent. The General Assembly controls and supervises the other bodies of the Association and has the exclusive competence to:
approve the Board of Directors activities report
decide on amend the Articles of the Association
decide on and approve the budget and the annual accounts
elect and revoke members of the Board of Directors
decide on the modification of the object of the Association
decide on the dissolution of the Association
Decisions of the General Assembly shall be carried by a full majority of age of members who are present and have paid their fees (50 + 1), except in the case provided for in e) and f), in which applies the article 10 of these Articles.
The General Assembly shall only be valid if at least one-third of the members, who have paid their fees, are present. If this quorum is not achieved, the following Assembly takes place the same day of the following week, without notification, in the same place and agenda, and may proceed irrespective of the number of members present, provided that they are not less than 20.
Convening of the Assembly shall be announced to the members by the Board of Directors 15 days in advance of the meeting.
The Board of Directors can convene by decision an Extraordinary Meeting of the General Assembly on important issues of the Association. The Board of Directors may be required to convene an Extraordinary Assembly on important issues of the Association at the written request of the 1/5 of its members.
BOARD OF DIRECTORS
The Association shall be administered by a Board of Directors, composed of 7 members, appointed every 2 years by the General Assembly on secret ballot. At the election of the Board of Directors may vote only Regular Members of the Association who have paid their fees.
The elected Council shall meet ten days after the elections under the presidency of the person who received the majority of the votes and proceed to the appointment of the President, Vice President, Treasurer, Secretary on specialized matters. The Board shall meet regularly at least once a month, at a precise day and time. The Board shall meet extraordinarily upon notice from the President or at the request of at least 4 members indicating the reasons of such convening. Deliberations of the Board of Directors shall only be valid if at least half plus one of its members are present. Decisions shall be carried out by simple majority vote of those present.
Should a member of the Board be absent unjustified at three consecutive meetings or eight regular meetings altogether, it shall be excluded and replaced. The Board of Administrators may be wholly revoked by decision of the General Assembly, convened according to article 96 of the Civil Code. The decision must be adopted by a full majority of age. Resignation of the Board of Directors may only submitted to the General Assembly. Meetings of the Board shall be open and behind closed doors. The Board shall decide on open meetings. In the open meetings all members of the Association may participate, but shall not have any voting rights. The President can expel all those making noise without the consent of the majority of the Members of the Board.
In all judicial and non-judicial actions before all authorities and before justice the Association shall be represented by the President. The President convenes and presides the meetings of the Board of Directors. In general the President supervises the management of the activities of the Association and takes care of the fulfillment of the objects of the Association. Pay orders of the Association shall validly by signed by the President and the Treasurer. All documents of the Association towards third parties shall validly be signed by the President and the Secretary General. If the President is absent or unavailable, Vice-President shall perform his duties.
The Secretary General informs the members of the Board of Directors on the agenda, sees to that the meetings of the Board and of the General Assembly are recorded in a minute-book, signs together with the President the documents, correspondence, etc., keeps the register of the members and is in charge of the Association's archives and seal. If the Secretary General is absent or unavailable, Treasurer of Special Secretary shall perform his duties.
The Treasurer of the Association is responsible for the treasury. He encashes the duplicate sealed receipts and pays any order for every expenditure upon approval of the Board of Directors, signed by the President and himself and sealed with the seal of the Association. If the Treasurer is absent or unavailable, Secretary General shall perform his duties. In the event both Treasurer and the President are absent or unavailable, any member of the Board upon delegation by the Board shall perform these duties.
The Board of Directors can assign specific duties or delegate some of its powers to its members or appoint to any member or third party any of its competencies or its representation.
Ordinary General Assembly shall elect the Board of Directors every two years.
Each Regular Member who has paid his fees and has been registered to the books of the Association at least two months in advance shall have one vote. Candidate may be each Regular Member of the Association who has paid fees and has been registered six months in advance.
Each Correspondent Member shall have one vote and may be candidate if he has been registered one year in advance and has been registered as a Regular Member at least two months in advance, according to article 4(a) of the present Articles.
The elections are administered by a three member supervisory committee, elected by the General Assembly with a non-secret vote. The person who receives the majority of votes chairs the elections. The names of candidates are all in one ballot. Applications of the candidates shall be submitted to the Secretary General at least 3 days in advance.
With regard to the Board of Directors, the General Assembly shall appoint 7 members and 3 deputies.
The voter can cross as many candidates as the members of the Council are.
The resources of the Association shall be:
contributions and other incoming from the sale of documents published by the Association
incoming from public events
State grants and grants from local authorities
Funding by the European Union, international organizations and international consumer associations.
The seal of the Consumers' Association "The Quality of Life" shall carry its name. The Board of Directors shall decide upon the symbol.
AMENDMENT - DISSOLUTION
Amendment of the Articles and dissolution of the Association shall be decided by the General Assembly or the Extraordinary General Assembly. The deliberation shall only be valid if at least half of members are present. Decision shall only be valid by a three-fourths majority vote of those present.
In the Ordinary or Extraordinary General Assembly meeting with regard to an amendment of the Articles, Members of the local agencies of E.K.PI.ZO shall vote in these agencies.
In case of dissolution, all assets of the Association shall be transferred to other consumer, ecological or environmental associations upon decision of the General Assembly.
The Association may become member of a federation or other Association upon decision of the General Assembly.
The Board of Directors shall be responsible for the writing of the internal regulation of the Association's operation and its annexes as well as for any other matter which is out of the competence of other bodies of the Association.
The Council is authorized to accept modifications or addendum of the provisions of the present status, which will be indicated by the competent judicial authority, so as this revision to be approved by the law.
These Articles, as modified, consist of 12 articles and have been approved by the General Assembly today convened on this issue. These Articles shall take effect, as modified, as from the registration onwards in the public registry of Associations kept in the First Instance Court.
Done in Athens, 22.02.1995
The President of the The Secretary General of the
General Assembly: General Assembly:
Matheos Terezakis Maria Kitraki
1. Local annexes are founded according to article 3, pas.e, of the statute of EKPIZO in the cities or regions in which reside its active members. The foundation and operation of annexes constitutes a means to the fulfilment of the goals set by EKPIZO. The Network of Annexes as well as every annexe separately constitutes an inextricable part of EKPIZO, thus reflecting its Panhellenic scope.
2. The decision for the foundation of an Annexe is made by the Board of Directors of EKPIZO following a proposal of one of its members or an initiative of the members of the Association living in the city or region in question.
3. The operation of Annexes is governed by the principles of organisation and operation of EKPIZO, as determined in its statute. Moreover, all Annexes are bound by the decisions made by the General Assembly and the Board of Directors of EKPIZO, hence are obliged to apply the Internal Regulation. The responsibility of ensuring the implementation of the aforementioned rests with the General Directorate.
1. Annexes implement the initiatives of EKPIZO within their space and take care of promoting them to the Media.
2. Annexes shall also take initiatives concerning exclusively consumers of their area by utilising the experience and multi-faceted support of the Board of Directors of EKPIZO.
3. Annexes shall collaborate with the local bodies of their area and especially the communities, prefectural authorities, and social organisations. Moreover, they shall aim at participating on behalf of EKPIZO to the local institutions, such as Committees of Amicable Settlement, etc., with the objective of resolving consumer issues.
1. Annexe members, as members of EKPIZO, are subject to all the obligations and rights arising from the law as well as the Association’s statute and the rulings of its institutions.
2. The General Directorate of EKPIZO is obliged to regularly and thoroughly inform all Annexes on the initiatives of the Association, utilising various means such as delivering printed material, etc.
3. Annexes shall regularly inform the General Directorate if EKPIZO about their initiatives, the results thereof, and most importantly the existence and tackling of special issues reported amongst consumers of their area. Therefore, they shall produce an Informative Bulletin on a trimestral basis.
4. Revenues collected by Annexes shall constitute income of EKPIZO. All Annexes are requested to submit to the Board of Directors of the Association, by January 20th of each year, a financial review of the past year and a budget for the upcoming fiscal year. Taking in consideration the needs and possibilities of EKPIZO, the Board of Directors shall proceed with the approval or amendment of the budget in question, with the criterion to maximise its work for the benefit of consumers.
5.The Board of Directors of EKPIZO shall support with every means at its disposal the initiatives and actions of Annexes.
Coordination of actions – Network of Annexes
1. As established by the Board of Directors of EKPIZO, Annexes with a maximum of 30 members shall appoint an Annexe Supervisor. Annexes with more than 30 members shall appoint a 3-member Coordination Committee comprised of the Annexe Supervisor and two more members.
2.The Annexe Supervisor or Coordination Committee of each Annexe shall be responsible for:
- Implement the present Internal Regulation
- Advertising the work of EKPIZO within their jurisdiction area
- Cultivating and encouraging relationships with the Media
- Registering new members and collecting subscriptions from older members
- Organising events
3. The General Directorate of EKPIZO is responsible for the coordination and cooperation among Annexes, and is obliged to:
- Take care of the timely and thorough briefing of Annexes regarding the initiatives of the Association
- Announce to Annexes the decisions of the Board of Directors as well as the deriving responsibilities corresponding to each Annexe
- Closely observe the activities of Annexes and facilitate their work
4. The Board of Directors shall initiate and establish regular Assemblies within the Network of Annexes, which shall take place in Athens or any other city/annexe headquarter, and to which shall participate the Representative of the Board of Directors and the Coordinator, or any member of the Coordination Committee of each Annexe. Every member of the Board of Directors of EKPIZO, as well as every member of the Coordination Committee, has the right to participate. The Assembly of the Network of Annexes shall discuss about the issues deriving from their operation, the results of their initiatives, etc.
Athens, March 22nd, 2011
Note: The present Internal Regulation constitutes an update of the older version dated July 22nd, 2006, as per decision of the Board of Directors of EKPIZO on the 1st Assembly dated March 22nd, 2011.
The legal form of EKPIZO, its organization as a whole and the consumer association obliges us to have certain governing bodies, the General Assembly and the Administrative Council. The General Assembly, which is the Union’s supreme body, makes decisions that bind all members, approves the review of the activities of the outgoing Administrative Council, decides on whether to approve the budget and balance sheet any whether any changes are needed in the statutes. Furthermore, the General Assembly elects the members of the Administrative Council.
Under the articles of association of EKPIZO, the General Assembly takes place every 2 years. Since 2007, and after the amendment of Law 2251/94, it is required that a judicial representative is present when the elections are carried out.
14th General Assembly, March 2015
The 14th General Assembly took place on March 29 2015 at our office in Athens.
In the beginning, the outgoing chairwoman Ms Alevritou, greeted the audience and presented the administrative and financial report of EKPIZO for the years 2013-2014. After the members’ unanimous approval of the activities of EKPIZO, a discussion ensued amongst the members, including questions, opinions and suggestions.
Afterwards, Ms Alevritou presented the candidates and briefly their CVs for the election of the new Administrative Council.
Following this, the elections ensued for the new Administrative Council of EKPIZO and for the representatives of the Panhellenic Federation for Consumer Associations «ΠΟΜΕΚ – Η ΠΑΡΕΜΒΑΣΗ» (POMEK “THE INTERVENTION”).
13th General Assembly, April 2013
The 13th General Assembly of members took place on April 5 2013 at the Athens Bar Association facilities.
The first part of the Assembly was open both to members and non-members. The Chairwoman of EKPIZO greeted the audience, presented the wide-ranging work of the Union and highlighted its foremost achievements as a tribute to the 25th anniversary of the operation of EKPIZO. Afterwards, the President of the Athens Bar Association Mr. Adamopoulos greeted the attendees, and more specifically the General Secretary for Consumers Mr. Stergiou, the Advocate for Consumers Mr. Zerveas, the President of EFET (Hellenic Food Authority) Mr. Tsialtas, the Commission for Competion Mr. Kiritsakis, the representative of the Regulatory Authority for Energy Mr. Katsaros, the President of the Hellenic Confederation of Professionals, Craftsmen & Merchants Mr. Kavvathas, the President of the Association for Insurance Companies in Greece Mr. Sarrigeorgiou, the representative of the Hellenic Confederation of Commerce & Entrepreneurship Mr. Politakis, the representative of the Federation of Hellenic Food Industries Ms. Papadimitriou.
The second part of the Assembly was open solely to members. The outgoing Chairwoman of EKPIZO briefly presented the administrative and financial report for the years 2011-2012 and following the unanimous approval of these activities, a discussion amongst the members ensued, including questions, opinions and suggestions by the members.
Subsequently, the outgoing Chairwoman of the Administrative Council presented to the members the new candidates for the Council and briefly their CVs. After the completion of said activities, the elections took place for the new Administrative Council of EKPIZO and for the representatives of the Panhellenic Federation for Consumer Associations «ΠΟΜΕΚ – Η ΠΑΡΕΜΒΑΣΗ» (POMEK “THE INTERVENTION”).
12th General Assembly, March 2011
The 12th General Assembly took place on March 20-21 2011 at the new offices of EKPIZO in Athens-Thessaloniki for the appointment of the new Administrative Council and for the representatives of the Panhellenic Federation for Consumer Associations «ΠΟΜΕΚ – Η ΠΑΡΕΜΒΑΣΗ» (POMEK “THE INTERVENTION”). This General Assembly followed the timetable set in the invitation:
- Administrative and financial review for 2009-2010
- Elections for the new Administrative Council and POMEK representatives
The outgoing Chairwoman of EKPIZO presented a brief review for the years 2009-2010 of the activities of EKPIZO. Following the unanimous approval of these activities, a discussion ensued amongst the members including questions-opinions-suggestions, which focused on the issue of indebtedness of individuals and the relevant legislation.
Afterwards, the outgoing Chairwoman of the Administrative Council presented to the members the new candidates for the Council and briefly their CVs. Subsequently, the elections took place for the appointment of the new Administrative Council of EKPIZO and for the representatives of the Panhellenic Federation for Consumer Associations.
11th General Assembly, February 2009
The 11th General Assembly took place on February 8 2009 at Hotel Acropol (Thiseio Hall) in Athens. This General Assembly followed the timetable set in the invitation:
- Administrative and financial review for 2007-2008
- Elections for the new Administrative Council and POMEK representatives
As a tribute to the 20th anniversary of EKPIZO in 2008, the work of EKPIZO was presented in summary, after which the cutting of the New Year’s cake took place.
The outgoing Chairwoman of EKPIZO presented a short review of the activities of EKPIZO for the years 1988-2008 and 2007-2008. Following the unanimous approval of these activities, a discussion ensued amongst the members, including questions-opinions-suggestions that focused on matters of organization, of public relations for EKPIZO (need for consistent and frequent contact with members, larger publicity of the joint actions of EKPIZO with other bodies) and on matters regarding the environment and the upcoming financial crisis.
Thereafter, the outgoing Chairwoman of the Administrative Council presented to the members the new candidates for the Council and briefly their CVs. Subsequently, the elections took place for the appointment of the new Administrative Council of EKPIZO and for the representatives of the Panhellenic Federation for Consumer Associations.
Board members ΕΚΠΟΙΖΩ
Alevritou Eleni (President)
Founding member and chairwoman of EKPIZO. As a doctor, she is responsible for matters of health, nutrition, food & product safety and education-treatment of consumers. Furthermore, she deals with the general completion of projects, the standardization of products-services, relations with official bodies- research centres- universities and NGOs at a national and international level and she is the supervisor of our representatives in European institutions. She has worked on popularizing scientific issues and has written on behalf of EKPIZO articles, pamphlets and books.
Voikli Maria (Vice President)
Philologist, teaches in secondary education. She was the General Secretary of the outgoing Board of Directors of EKPIZO and was responsible primarily for education matters. As one of the founding members of EPIZO, she contributed greatly in the pedagogical- educational- cultural activities of the institution. She participated in the self-operated Playground set up for the institution, and was generally responsible for the organization and operation of various educational, cultural groups and activities. Moreover, she contributed substantially to the study and management of consumer issues.
Douzeni Georgia (Gen. Secretary)
Member of EKPIZO since 2011, a freelance lawyer offering voluntary service with daily presence in the office of the institution. She has postgraduate studies in European & International Business Law, and the last 6 years she focuses on legal matters regarding consumers, specialising in matters of telecommunications, private insurance and indebtedness. She has represented EKPIZO in conferences, committees, advisory bodies, NGOs and international organizations in Greece and abroad. Furthermore, she has represented EKPIZO as a speaker in meetings pertaining to several subjects, but mostly regarding the subject of indebtedness. Additionally, Georgia has represented EKPIZO in the Media.
Kokouyannis Ilias (Treasurer)
Retired journalist. He is a founding member of EKPIZO and has served for many years in the Board of Directors as a member, as well as the General Secretary. He has edited nearly all the forms occasionally issued by EKPIZO and has participated in numerous committees and councils as a consumer representative (e.g. Amicable Settlement Committees, Organization for Popular Markets, Board for Controlling Communications, etc.), and he serves as the president of POMEK “THE INTERVENTION”.
Kadiyannaki Zinovia (Member)
A Supreme Court lawyer and a member of EKPIZO since 2002. She is a freelancer and is responsible for the legal department and serves as a member of the 5-member Board of Directors of the EKPIZO branch in Thessaloniki. Zinovia has completed her postgraduate studies in Labour Law and Social Security Law at the Law Faculty of the Free University of Brussels (ULB) and she has continuously participated and acted for matters of gender equality, environmental and consumer issues. She represents EKPIZO in various ways (e.g. in the Media) and has carried out several speeches in schools, for bodies relating to matters of equality and for indebtedness of individuals.
Nottas Marios (Member)
Marios has studied Communications & Technology in Boston, after having received his first degree in Sociology/Finance. He has the responsibility of bringing together European public bodies (such as GSRT, the Austrian University of DUK, and the NT University of Athens) where journalists are trained at a postgraduate level. He has served as a Media representative, a journalist and a producer. Marios has been a member of EKPIZO since 2005 and while being employed at the Research Center “Athena” of the General Secretariat for Research and Technology, he contributed in the development of special IT tools for consumer service. His research and activist interests include special techno-communicative actions that give new opportunities to groups of citizens for active intervention.
Tsiamoura Valentina-Irini (Member)
As a freelance lawyer, she worked for EKPIZO (a member since 2004) in the position of legal counsel for 4 years. She has dealt with Consumer Protection Law, Law of the Internet and telecommunications, eCommerce, Banking Law, Civil Law, with matters of Consumer Credit-Responsible lending and insurance. She is certified by the Athens University of Economics and Business for Business Tax and International Tax and she has specialized in Marketing, Management and Business Reorganization. She is an accredited mediator and she has represented EKPIZO in conferences, committees and meetings in Greece and abroad.
He is a lawyer at the Court of Appeals and has worked as a legal counsel for EKPIZO since 2007. He has extensive experience in the field of Consumer Protection and Financial Law. Moreover, Viktoras Tsiafoutis has represented EKPIZO in international and European conferences, Parliament committees and in committees regarding the drafting of legislation. He has published articles and studies in legal magazines and in the press, while he has also participated as a rapporteur in legal conferences and meetings. He has made numerous appearances in the Media. He serves as the Vice-President of the Panhellenic Federation for Consumer Associations “THE INTERVENTION” (POMEK) and is an alternate member for the Administrative Council of the Union Law for Consumer Protection.