fbpx Misleading Advertising | ekpizo

An advertisement is misleading when it contains inaccurate information and leads you to buy a product or service that you would not otherwise buy.

Misleading advertising examples:

  • A brochure advertising an appliance and illustrating a price deal in big letters. Subsequently, when you try to order it, you are told that the price does not include VAT
  • A TV commercial that advertises a product (e.g. diet pills) promising weight loss
  • A Radio commercial advertising the closing down of a store and announcing lower prices in all products etc., whereas in reality this is not true
  • Where a bank advertises a loan with low interest rate, but the total interest they actually ask you to pay is much higher
  • The advertisement of an electrical appliance displayed together with its accessory parts (e.g. shown in a photograph), but when you order the appliance, it is delivered without any parts and they inform you that they are sold separately or not sold at all
  • The advertisement of a product claiming that it can cure diseases, dysfunctions or deformities (false claim)
Complaint

If you have purchased a product, where had you known its real properties you would not have purchased or where the product you were delivered is not the one advertised, then you can file a complaint to us in order to commence actions towards the banning of the advertisement. Complaint links

Additional Bodies receiving complaints

General Secretariat for Consumers
Fax 2102843549, email info@efpolis.gr

Greek National Council for Radio & Television (NCRTV)
Fax 2103319881, email ncrtv@otenet.gr

Association of Advertising & Communication in Greece
Fax 2103246880, email edee@edee.gr

Board of Communication Control
Fax 2106895711, email info@see.gr

 

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